84%
Odds it works through 2029Last checked: October 13, 2026.
Vivint sells professionally installed home security and smart home systems with a monthly service plan. It has more than 2 million US customers, and since 2023 it has been owned by the energy company NRG.
CompanyVivint, based in Provo, Utah, owned by NRG Energy since March 2023
Price NRG paidAbout $2.8 billion
Matter supportNo
Needs the cloud?Yes. The app, cameras and remote control run through Vivint’s service
Subscription for basics?Yes. Vivint systems are built around a monthly service plan
Watch out forNRG’s biggest investor called the Vivint deal a bad buy, so it could be sold again
How long devices get supportWe have not found a Vivint system that was switched off. Vivint does not publish end-of-support dates.
Why 84%
- Starting point90%Owned by NRG Energy, a large, established company.
- Track record0No history of shutting down Vivint systems.
- Works without the cloud−5The app, cameras and remote control need Vivint’s monthly service.
- Other risks−1In 2023, a major NRG investor called the Vivint purchase one of the worst deals in its sector, so a future sale is possible.
- Our estimate84%
The good news: Vivint has millions of paying customers and a large owner, so its service is very unlikely to disappear. Because a technician installs and maintains everything, owners also get help when equipment needs replacing.
The bad news: Vivint gear is built to work with Vivint’s own service, so the app and most smart features stop being useful without a plan. In 2023, activist investor Elliott Management called NRG’s purchase of Vivint one of the worst deals in its sector, so a future sale is possible.
If you own Vivint
- Check how long your contract runs and what happens to your equipment if you cancel.
- If you want gear you can take to another system, add Matter devices next to your Vivint setup instead of inside it.