87%
Odds it works through 2029Last checked: October 14, 2026.
Carrier is one of the biggest heating and cooling brands. Its smart thermostats and Infinity systems are controlled through the Carrier SmartHome app, which replaced its older app in 2025.
CompanyCarrier Global, publicly traded
Recent changesThe old Carrier Home app was retired on April 30, 2025
Needs the cloud?Partly. The system heats and cools on its own, but remote control uses the app and cloud
Subscription for basics?No
How long devices get supportWe have not found a Carrier device that was switched off. Carrier Global does not publish end-of-support dates.
Why 87%
- Starting point90%A large, established company.
- Track record−2Retired its old Home app in April 2025, asking owners to move to a new app.
- Works without the cloud−1The system runs on its own, with the app for remote control.
- Our estimate87%
The good news: Carrier is a huge company, and your heating and cooling keep running whatever happens to the app.
The bad news: Remote control and alerts depend on the company’s app and cloud, and a technician usually installs and services the system.
If you own Carrier
- Know how to use the wall thermostat or remote, which work without the app.
- Ask your installer which app and thermostat your system needs.