72%
Odds it works through 2029Last checked: October 13, 2026.
Eight Sleep makes the Pod, a mattress cover that heats and cools each side of the bed, plus adjustable bases. In October 2025, an Amazon cloud outage left many Pods stuck too hot or in a raised position.
CompanyEight Sleep, a venture-funded startup based in New York
Needs the cloud?Mostly. The Pod relies on Eight Sleep’s cloud, though an Outage Access mode was added in late 2025 for basic control without it
Subscription for basics?Partly. Many features need the Autopilot plan
Big outageOn October 20, 2025, an AWS outage left Pods unable to cool or adjust for hours
How long devices get supportWe have not found an Eight Sleep device that was switched off. Eight Sleep does not publish end-of-support dates.
Why 72%
- Starting point80%A smaller, venture-funded company.
- Track record−5During an AWS outage in October 2025, Pods overheated and could not be adjusted.
- Works without the cloud−3Needs Eight Sleep’s cloud for most features, though an outage mode was added in 2025.
- Our estimate72%
The good news: After the outage, Eight Sleep added Outage Access, which lets the app talk to the Pod directly when the cloud is down. That fixes the worst part of the problem.
The bad news: A bed that overheats because a server is down shows how much the Pod depends on Eight Sleep’s cloud. Many features also need a paid plan, and the company is a startup that relies on investors.
If you own Eight Sleep
- Make sure your app is updated, so Outage Access works the next time the cloud goes down.
- Check what your plan includes before it renews.