88%
Odds it works through 2029Last checked: October 14, 2026.
Mitsubishi Electric is one of the biggest names in ductless heat pumps. In 2025 it moved owners from its kumo cloud app to a new Comfort app.
CompanyMitsubishi Electric
Recent changesThe Comfort app replaced kumo cloud in 2025, with a legacy app kept for older setups
Needs the cloud?Partly. The system heats and cools on its own, but remote control uses the app and cloud
Subscription for basics?No
How long devices get supportWe have not found a Mitsubishi Electric device that was switched off. Mitsubishi Electric does not publish end-of-support dates.
Why 88%
- Starting point90%A large, established company.
- Track record−1Replaced its kumo cloud app with the Comfort app in 2025.
- Works without the cloud−1The system runs on its own, with the app for remote control.
- Our estimate88%
The good news: Mitsubishi Electric is a huge company, and its heat pumps work with their own remote whatever happens to the app.
The bad news: Remote control and alerts depend on the company’s app and cloud, and a technician usually installs and services the system.
If you own Mitsubishi Electric
- Know how to use the wall thermostat or remote, which work without the app.
- Ask your installer which app and thermostat your system needs.