Will Sure Petcare Keep Working?

Alive

Made by Sure Petcare, part of Merck Animal Health · pet doors and feeders

90%
Odds it works through 2029

Last checked: October 14, 2026.

Sure Petcare makes microchip pet doors and feeders, plus connected versions controlled with the Sure Petcare app.

CompanySure Petcare, owned by Merck Animal Health (MSD Animal Health outside the US and Canada)
Works withThe Sure Petcare app and its hub
Needs the cloud?No for basic use. Microchip doors and feeders work on their own.
Subscription for basics?No
Past changesEnded the Animo pet activity tracker and its support on November 30, 2023
How long devices get supportSure Petcare does not publish how long its hub and app are supported.

Why 90%

  • Starting point90%A brand owned by a large company.
  • Track record−2Ended the Animo activity tracker in 2023.
  • Works without the cloud+2Doors and feeders work without the hub or app.
  • Our estimate90%

The good news: Sure Petcare is owned by a big animal health company, and its doors and feeders work without the hub or app.

The bad news: Connected features like remote locking need the hub and its cloud.

If you own Sure Petcare

  • Learn how to lock and unlock the door on the door itself.
  • Keep spare batteries for doors and feeders.

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